Refund and Return Policy

Last updated: March 29, 2026

At Scheps Bagger Holsters, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy. Please read the following policy to understand how returns and refunds work on our Website.

1. Eligibility for Return

To be eligible for a return, the following conditions must be met:

• The item must be in unused and resellable condition.

• The item must be returned within 30 days from the date of delivery.

• The item must be returned in its original packaging (if applicable).

• Proof of purchase or order confirmation must be provided.

2. Non-Returnable Items

The following items are not eligible for return:

• Items that are used, damaged, or altered.

• Custom or personalized products.

• Gift cards.

• Final sale or clearance items.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact us at contact@schepsbaggerholsters.com or 1-817-253-0179 to request a return authorization.

2. Provide your order number and details of the item(s) you wish to return.

3. We will provide instructions on how to return the item(s) to us.

Return Shipping Costs: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., defective product or incorrect order). We recommend using a trackable shipping service to ensure that your return is received.

4. Refund Process

Once we receive the returned item, we will inspect it to ensure it meets the return conditions. If your return is approved, we will issue a refund to the original payment method. Please note that:

• Refunds may take 5–7 business days to process.

• Shipping charges are non-refundable unless the return is due to an error on our part.

5. Exchanges

If you would like to exchange an item for a different size, color, or model, please follow the return process and place a new order for the replacement item. Exchanges are not processed automatically.

6. Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a full refund for the damaged item. To help us resolve the issue quickly, please provide:

• A description of the damage or defect.

• Photos of the damaged or defective item.

7. Cancellation of Orders

If you wish to cancel an order, please contact us as soon as possible at contact@schepsbaggerholsters.com. We can cancel the order if it has not yet been shipped. Once an order has been processed and shipped, we are unable to cancel it.

8. Late or Missing Refunds

If you have not received your refund after the processing time, please:

• Check your bank account again.

• Contact your credit card company or bank, as there may be a delay in posting the refund.

• If you've done all of this and still have not received your refund, please contact us at [Insert email address].

9. Contact Us

If you have any questions regarding our Refund and Return Policy, or need assistance with your return or refund, please reach out to us:

• Email: contact@schepsbaggerholsters.com

• Phone: 1-817-253-0179

• Address: 332 Northwest Jayellen, Burleson, Texas